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| 11 | March 12, 2007 - 11:14 PM
Miguel del rio from Chile |   |
| | Dear Ashley:
As promissed I wanted to post in your guestbook te let everybody know that spending a ski week in Chalet Altesse was just wonderful.
In addition to good ski conditions I must say that the apartment was as to stay there forever. Not only the apartment but also the wellness area which was just perfect.
We will never forget how you helped us even before our arrival by getting involved in our train tickets reservations, the grocery shopping you did for us the day of our arrival, the daily fresh bread delivered to our door, how you reacted when we asked for an iron and you returned the same evening including some DVD´s for our entertainment.
My wife, our two kids and myself are already planning to come back in the near future. No doubt we will try to repeat our stay at Chalet Altesse.
Thanks again for this great vacation
 Miguel del Río |
|  | | 12 | March 07, 2007 - 07:24 PM
Adi Savir from Israel | |
| | Dear Ashley,
We arrived home safely with a big smile on our faces. It was a great week staying at the Altesse topped by a fabulous last day of sunshine and fresh snow. The Altesse was a real spoil, very comfortable with fantastic surroundings.
Your warm true caring helped us feel even more comfortable. Your recommendations were great and we will not forget the gray day that turned into a sunny one just because you urged us not to stay in the apartment.
Best regards,
Adi Savir |
| | | 13 | December 31, 2006 - 12:50 PM
Ron Kaufman from Singapore | |
| | This was our first visit to Zermatt, and we are SO glad we met Ashley Wyss through the internet before our arrival. She was and is a master of providing helpful, kind and proactive service. All communications were done professionally and with a genuine personal touch. From meeting her at the train station, I knew we were in Great Hands. The apartment was spotless, her referrals were all top-notch, and our overall vacation was a dream come true. We will CERTAINLY visit Zermatt again, and will certainly do so with Zermatt Vacations. VERY highly recommended.
Ron Kaufman & Family |
| | | 14 | April 20, 2006 - 04:31 AM
whyte from Australia | |
| | My family and I stayed at House Susanna in Zermatt for two weeks in January 2006. We had a wonderful time in Zermatt and loved "our house". It was perfect for our holiday, so easy to keep tidy (even with three young adult children) and had everything in it that we might need.In fact, I came home with some decorating ideas that I have used! It was so lovely to wake up in the morning and see the sun shining on the peak of the Matterhorn. At first we thought it a bit far from the slopes, but we soon mastered the local free drop off bus and left our skis and boots at the top of the Matterhorn ski area so didn't have to cart them around with us. Also we were thankful for the walk to and from town as it meant we could eat and drink at the great restaurants all over Zermatt....without putting on the kilos (always a worry for me!)The walk also provided some very good talking time for the 5 of us and we often met other people along the way. Ashley was so helpful with local knowledge advice, maps, some translating, even taking the time to ski with me and encourage me down the slopes! House Susanna was a great place to stay and I hope your holiday will be as good as ours was. Good luck!
Regards,
Karen |
| | | 15 | March 07, 2006 - 04:28 PM
Amy and Donny Peters from Netherlands | |
| | Dear Ashley –
We want to thank you for taking such good care of us during our recent trip to Zermatt. You went out of your way to accommodate us at a very busy time, digging deep into the offerings pool to find several housing arrangements for us at the very last minute when we were in a real bind. We couldn’t have imagined a more beautiful accommodation – the views were spectacular and the home was magnificent with candles, fresh linens, a wood-burning fireplace stocked with kindling and wood and a lovely bottle of wine. Thanks too for freely sharing your knowledge about the mountain, about restaurants, about local activities with us. You were kind to check in on us from time to time during our visit, making sure our every desire was taken care of. Your innate sense for quality service will take you far! Best of luck to you and your family!!
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| | | 16 | February 19, 2006 - 04:09 PM
Mikula Monika from Switzerland | |
| | Liebe Ashley
Unsere Skiferien in Zermatt wurden zu einem unvergesslich tollen Erlebnis. Die Wohnung im Haus Susanna entsprach völlig unserem Geschmack. Die Lage mit Matterhornblick, die neue, sehr saubere Wohnung, sowie die moderne, klare Einrichtung wussten wir sehr zu schätzen.Wir möchten uns für die kompetente Beratung, den liebenswürdigen Briefkontakt und die nette Betreuung herzlich bedanken. Das Skigebiet von Zermatt ist wirklich ein "Highlight" in den Schweizerbergen.
Liebe Grüsse
Monika Roland Mirko Timon Mikula |
| | | 17 | February 14, 2006 - 11:11 PM
Dave Keeley from United States | |
| | Thank you again for making our visit to Zermatt such a wonderful experience.
Your hospitality and attention to detail are rivaled only be the quality and comfort of the property we rented. Your anticipation of our needs was truly exceptional. Your recommendations about places to ski and dine were very much appreciated and proved to be everything you told us to expect. I can't imagine anyone visiting Zermatt and
not having a wonderful time, but you helped make our trip perfect.
If you ever visit the Seattle area, we would welcome an opportunity to return the favor.
Thank you for everything.
Dave Keeley |
| | | 18 | May 25, 2005 - 11:12 AM
Ulla and Stefan Swanström from Finland | |
| | Dear Ashley,
We would like to thank you for all your efforts last February to make our stay such a success! Your combination of personal attention with a well equipped and spotlessly clean apartment will certainly be a lasting success! |
| | | 19 | April 07, 2005 - 05:44 PM
Sara and friends from United Kingdom | |
| | Beautifully appointed apartment with a lovely Matterhorn view. The terrace made a super apres ski venue.
Ashley is a very friendly and welcoming host. Ashley's great attention to detail makes life very easy for all her guests.
We would love to come back again sometime.
Wishing you every success in your business. |
| | | 20 | March 17, 2005 - 01:49 AM
Susan and Robert Johnson from United States | |
| | Dear Ashley,
We cannot begin to thank you for the exceptional accommodation you provided us last week in Haus Alpine. Our/your apartment was immaculate and very well equipt. As owners of a rental property in a resort location on the Delaware beaches here in the states, we are totally aware of what it takes to set up and manage a property such as yours in Haus Alpine. You had every detail addressed: high quality kitchen equipment, lots of books and information, DVDs, comfortable linens, little kitchen “extras,” beautiful bathrooms, and personal attention to our needs. We are also so glad we took advantage of your shopping for us and the basic foodstuff that you laid in before we arrived.
When our luggage was “lost,” you were right there with assistance of every sort! I can still see you coming into the apartment with a big bag full of extra clothes and ski attire from your family for us! You worked with the railroad, were diplomatic with some trying baggage handling staff, and made us feel that without question you would go the extra mile to ensure that our vacation was successful. You made us feel like there was no question too trivial or too difficult for you to handle. Even our “kids” said that all we had to do was “call Ashley” and any question we had would be answered, any issue addressed.
So, we thank you for a most fantastic vacation! We are already planning for a return one summer soon for some hiking and warm weather adventures. If anyone considering renting Haus Alpine would like to hear first hand how wonderful staying there is, please refer them to us. Rest assured that we will tell them there is no better place to stay in Zermatt, no better host to have than you. Many thanks to you for a wonderful stay in a wonderful place. We hope that we will see you again SOON!
Regards,
Susan, Robert, and Brian Johnson |
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